Donor

What are the benefits of donating through Workplace Giving?

Making a donation to your favourite charities via workplace giving has so many gr

How do I sign in to the platform?

Visit the sign-in page and enter your email address and password to gain access.

When do my donations get processed?

Donations are processed by Good2Give, whether they are Workplace Giving donations

How do I change my donation?

To change a donation you have made in the Good2Give Giving platform you need to:

I can't find my charity, how can I add a charity so I can donate?

If you have searched for a charity you would like to donate to and found that it'

Has my charity received my donation yet?

Once your donation has been deducted from your pay or process via credit card the

Where do I sign up to start giving?

Each organisation that is registered with the Good2Give Workplace Giving Platform

Are workplace giving donations eligible for tax receipts?

Good2Give Workplace Giving donations don’t require tax receipts as they are Pre-T

How do I find an event to support?

How do I make my donations anonymous?

When making a workplace giving donation with Good2Give, you have two options for

I think there was a problem with my donation. Who should I contact?

If you believe your workplace giving donation has been deducted in error, please

If I go on leave what happens to my donations?

You want your donations to continue If you go on extended leave and want your don

Can I make a child sponsorship donation?

Yes. Within the Good2Give Workplace Giving Platform there are many charities that

How do I find out the (payroll) cut-off date for donations to be included in the next pay cycle?

How can I update my details on the platform?

How do I request to add a new charity?

Requesting a charity on the Good2Give Workplace Giving Platform will waive the ch

Why can't I sign in?

If you are having trouble logging into the Good2Give Workplace Giving Platform, t

How do I review my current and historical donations?

Donations can be viewed in the Good2Give Giving platform via the following method

My donation amount looks wrong, have I been deducted more?

Donations processed via Good2Give's Workplace Giving platform are distributed to

What happens when you make a donation?

When you decide to donate to a charity or cause you care about, you set off a cha

How does Good2Give secure my credit card details?

Processing credit cards via Good2Give Giving platform When you make a donation vi

When will my credit card donation be processed?

Your credit card donation will be processed based on the credit card payment opti

How do I change my credit card?

Changing your credit card is easy! First click the 'My Giving' tab in the Workpla

What happens if my credit card expires?

If you have a credit card payment method stored in the Good2Give Giving platform,

I have lost my donation receipt. How can I get a new one?

Once your credit card has been charged you will receive your donation tax receipt

What types of credit cards can I use to donate?

Good2Give's Giving platform, allows donors to make donations using either Masterc

How do I make a donation using my credit card?

Making a credit card donation To make a credit card donation via the Good2Give Wo

How do I make a recurring donation using my credit card?

1. Sign in to the platform (see this article for Sign in steps). 2. If you are ch

Will my credit card donation will be matched?

Donations made via the Good2Give Giving Platform may be automatically donation ma

I can't submit my registration - submit button greyed out

When registering for the first time on the Good2Give Giving Platform, you are ask

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